- Telephone:
- 01257 794043
Customer reviews of Coppull Motors
At Coppull Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Delighted local customer
By Martin P on 31 May 2024 | Purchase not verified
Yet again Coppull Motors has been our first and last 'port of call'. We have now purchased three cars for family members and have been delighted by the expert help and guidance and the quality of cars and after sales service. It is reassuring to experience an effective, efficient service and to have complete peace of mind. I strongly recommend Coppull Motors for your next car.
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5
Excellent service
By Carol H on 24 May 2024 | Purchase not verified
I bought my car from Andy and the team at Coppull Motors, the parcel shelf was missing and Andy promised me he would send i through the post. Within days the parcel shelf arrived, excellent customer service.
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5
Do not recommend
By Stacey B on 19 May 2024 | Purchase not verified
Wouldn't bother. Bought a car from here went back in 3 times within the 3 months warranty for various problems then the timing belt went we went back and asked if they could do it was told yes they will do it at trade price after 3 weeks of chasing them as the manager was constantly "on holiday" to get it booked in we was then told actually it will be a extra 300 pound so not trade price at all. Absolutely no after care would give zero stars if it was possible.
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5
New motor
By Anonymous on 02 May 2024 | Purchase not verified
Knowledgeable & helpful team who were not pushy when I walked on their sales forecourt to look. Very happy with service & my new car.
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5
By Anonymous on 02 May 2024 | Purchase not verified
great garage lovely clean cars , very happy with car
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5
Great service
By Anonymous on 02 May 2024 | Purchase not verified
Great garage, went above and beyond.. wouldn't go anywhere else. Highly recommend!
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5
Great business to deal with
By Daniel W on 02 May 2024 | Purchase not verified
Both myself and my family members have bought our cars from Paul and his team for years. Always unbelievably helpful and happy to go above and beyond to get the best deal for us. Sorted a car for my daughter at extremely short notice when her old one gave up and she literally had a ferry to catch the next day. Nothing is too much trouble.
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5
By Anonymous on 28 April 2024 | Purchase not verified
WOULDN'T RECOMMEND, i bought a seat leon from here and 1 week later the master cylinder went, i understand that problems can happen but not after a week, luckily i had warranty on it i rang the garage and they seemed unbothered very rude and ignorant i got told 'the car is 8 years old its going to have problems' after asking to fix and give me a car while it was getting fixed also the garage never answers when u ring just all round a bad garage DO NOT GO.
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5
Very disappointing
By Anonymous on 14 March 2024 | Purchase not verified
I brought a vehicle from Coppull Motors recently. Company is tidy and vehicles look presentable at there premises. I was aware that the vehicle I was buying needed a few minor fixes doing to it, which I didn't mind doing as representative of the asking price. However, when I got the vehicle home, I found that three of the tyres were below legal limit, the vehicle had a jack & tyre inflator/wheel nut bar missing and the rear window wiper was inoperative due to a broken motor.I have since replaced the tyres and missing equipment, however did contact Coppull Motors regarding the broken wiper motor. They told me that they would reimburse me for the cost of a replacement part, which I had sourced at a reasonable price. As requested, I Emailed the Company with the details. It has now been 3 weeks and a further 2 telephone calls to chase this issue have resulted in the same response, 'yes we will reimburse you' or 'the owner is away on holiday'. I have not had any reimbursement nor have I had any contact from Coppull Motors, it has been me who has had to chase the reimbursement and it appears that the Owner seems to have more holidays than "Judith Chalmers". The vehicle I purchased from Coppull Motors has now been put right and is a great car at my own expense.I write this review, not to complain but to express my disappointment in the way that you, a Customer is treated after the sale is complete.
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5
By Esme H on 22 June 2023 | Purchase not verified
Super helpful with great customer service. They went out of their way to make the experience as smooth and easy as possible. Would definitely recommend, no issues at all.